Everything in one place so you can quickly find what you need.
Linens
Where is the bedding made?
We have high ethical and environmental standards, and we only work with suppliers who manage to comply with these standards.
Our bedding is produced in a family-owned factory in Portugal, which has existed since 1968 and are experts in their field. It is important for us to have control over how we produce and with whom we produce. We want to ensure that our products are not only soft and comfortable, but also produced in a responsible way.
Read more about our production in Portugal here .
What material is the bedding made of?
From the start, we have chosen to commit to using 100% organic cotton for the production of our bedding. We believe that organic cotton provides a better life for the people who grow it and for the people who wear it close to their bodies and surround themselves with it. Besides that, organic cotton uses 90% less water and involves no toxic chemicals.
Read more about our materials here .
What certifications does the bedding have?
Certifications an important and large part of our accountability practice.
This is your guarantee that our products are clean and safe. Our bedding is certified according to the GOTS and Oeko-Tex standards, which is your guarantee that the product is completely organic from harvest to finished product. Also that it is produced in an ethically responsible way, under proper working conditions for those who produce the products including ventilation, breaks, agreements, no use of harmful chemicals and minimum wage.
Read more about how we work with certifications here .
What sizes do bed sets sell in?
We currently offer bed sets in 3 different sizes:
140x200 + 60x63 cm (single)
140x220 + 60x63 cm (extra length)
200x220 + 2x60x63 cm (double)
More information can be found on our size guide .
What does a bedding set contain?
Each bed set includes a duvet cover and one pillowcase for a single or two for a double duvet.
What size sheets do you have?
We offer shaped sheets in 4 different sizes:
90x200x30
140x200x30
160x200x30
180x200x30
How should the bedding be washed and cared for?
We recommend washing our bedding in a machine wash at 40 degrees. If necessary, it can be washed at 60 degrees. It is important to wash similar products together - such as color and fabric.
We recommend air drying all bedding. If necessary, it can be tumble dried at a low temperature. It is important to avoid using fabric softener and bleach as it reduces the softness of our bedding. Read more about material care here .
Towels
Where are the towels made?
We are proud to offer our customers towels that are produced under sustainable and ethical conditions.
Our supplier is a family-owned factory in Portugal that has been around since 1968 and has a long history in the production of towels. We choose our suppliers carefully to ensure that our products meet our high standards of sustainability and ethics.
Read more about our production in Portugal here .
What material are the towels made of?
Our towels are made from cotton that is certified according to the GOTS and Oeko-Tex standards, which ensures that they are made from high quality materials and under sustainable and ethical conditions.
The cotton is woven into a thick 600 gram terry that is soft to the touch, effective at absorbing moisture and durable in use. This makes our towels ideal for both daily use and special occasions.
What certifications do the towels have?
Certifications an important and large part of our accountability practice.
This is your guarantee that our products are clean and safe. Our bedding is certified according to the GOTS and Oeko-Tex standards, which is your guarantee that the product is completely organic from harvest to finished product.
Also that it is produced in an ethically responsible way, under proper working conditions for those who produce the products - including ventilation, breaks, collective agreements, no use of harmful chemicals and minimum wage.
Read more about how we work with certifications here .
How should the towels be washed and cared for?
We recommend washing our towels in a machine wash at 40 degrees. If necessary, it can be washed at 60 degrees. It is important to wash similar products together - such as color and fabric.
We recommend air drying all towels. If necessary, it can be tumble dried at a low temperature. It is important to avoid using fabric softener and bleach as this reduces the softness of our towels.
Orders and shipping
What payment methods do you accept?
We accept Visa/Dankort, Visa, MasterCard, American Express, Diners, MobilePay and PayPal.
Can I change my order?
If you have ordered goods from us, but they have not yet been dispatched, you can contact us at hello@sekanstudio.com or via the live chat on our site, and we will help you to make changes to your order.
Why was my payment declined?
If one of the payment methods is rejected, please contact us at hello@sekanstudio.com and we will find a solution immediately.
How long will it take before I receive my order?
We ship your order the same day the order is received. We endeavor to deliver within 1-3 business days.
How can I use a discount code?
When you check out, you will be asked if you have a discount code.
Where are the Sekan products shipped from?
All goods are shipped from our warehouse in Zealand, Denmark.
How can I cancel my order?
If you have ordered goods from us but we have not yet dispatched your order, or if you have already received your goods but wish to change your order, you can contact us by sending an email to hello@sekanstudio.com or by to use the live chat on our website.
Which places do you deliver to?
We deliver goods to all of Denmark. If you want to have goods sent to places other than Denmark, that is of course also possible. You can contact us at hello@sekanstudio.com or via the live chat on our website, where we will find a solution together.
What is the shipping cost?
We have fixed free shipping on all orders.
Material care
How should my product be cared for?
We understand that you want the best for your purchased product. So do we. That's why all our products have labels with instructions on how to treat and care for them - in an easy way. For further guidance, you can browse our material care page , which contains relevant and more detailed information on specific products.
Can the bedding be washed at 60°C?
To preserve the quality and durability of your bedding, we recommend that you give it a gentle wash at regular intervals. Keep at 40 °C, with a small amount of detergent. If you need a more intensive cleaning, you can also wash it at up to 60 °C. However, it is important to remember that washing bedding at very high temperatures can make the material feel stiffer when it dries.
Can the bed linen be dried in the tumble dryer?
If you want to keep your bedding soft, absorbent and in good condition for as long as possible, we always recommend letting it air dry. If you are not keen on waiting, you can also tumble dry at low heat, but be careful not to damage the fabric with too much heat.
Exchange and return
Can I return items that I am not satisfied with?
You have the opportunity to try our products in your own home for up to 101 days. This gives you plenty of time to see and feel the products, so you can be sure they meet your expectations. If it turns out that the products are not for you, we will simply arrange a return and you will receive a full refund of the purchase price.
What do I do if there is a fault with my product?
We want to ensure that our customers receive products in good condition - that's why we always check our goods thoroughly before dispatch.
In the unlikely event that you receive a defective product, we will of course be happy to help you replace it. You can send us an email at hello@sekanstudio.com with a picture of the defective product and we will help you get a new product.
How long does it take to get the money back?
When you return goods to us, we will always refund the amount you paid to the card used to make the purchase. Depending on your bank, it may take up to 14 days from the time we have received and accepted your return until the money will be refunded to your card.
How do I exchange or return an item?
If you wish to return goods you have purchased from us, you must first initiate a return with us. You can do this by writing to us via the live chat on our website or by sending an email to hello@sekanstudio.com .
We will then guide you through the process of returning your items. Please note that if our 101-day trial period has expired, it will unfortunately not be possible to exchange or return your products.